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Politique de retour
Blacks.ca return policy
At Blacks/ca, your satisfaction is our number one concern. If for any reason you are not satisfied with your order, please follow these steps. If you are unhappy with your order Please contact our customer service department to make the necessary arrangements. Merchandise with defects will be reprinted and shipped at no charge. Quality is very important to us, so we may ask you to return samples of defective merchandise for inspection. Shipping charges on the original order will be refunded if the entire order is returned, or if the return is necessary due to our error. Please allow two to four weeks once we receive your return for your refund to be processed.
To Get a Refund: We recommend contacting us prior to returning any merchandise, as we may be able to offer other options. Merchandise must be returned with a completed return form and return authorization # (please print out and complete the file attached below) to be eligible for a refund.
The return form includes additional instructions, including the return address.